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Training provision for voluntary legal advice workers

On behalf of the Advice Services Alliance (ASA) Training Working Group, Skills for Justice has prepared a report on mapping training provision in the voluntary sector. ASA has now made this report public.

The report analyses training provision and offers conclusions and recommendations for an integrated training strategy for the legal advice sector in Northern Ireland and how best to fulfil the training needs of all those who are employed within this sector.

Analysis of Training Provision in the Voluntary Legal Advice Sector (PDF)


The Advice Services Alliance is the umbrella organisation for independent advice services in Northern Ireland and comprises representatives from Citizens Advice, Advice NI and Law Centre (NI) with an independent chair, currently the Reverend Harold Good. ASA co-operates on issues of advice provision in Northern Ireland. Skills for Justice is the sector skills council for the legal advice sector.

The main aim of the survey was to analyse training provision in the voluntary legal advice sector and the extent to which it is related to National Occupational Standards (NOS). NOS for the legal advice sector provide a series of benchmarks related to the skills needed to work in the sector. They describe competent performance in terms of outcomes and illustrate the skills and knowledge to meet the performance criteria. NOS are widely used to understand and promote effective working skills and to produce clear development paths for employees. They form the basis of many qualifications, including National Vocational Qualifications (NVQs) and are used in the National Competency Framework (NCF).

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