Training session on intercultural communication
One-day Intensive Training Course
Do you work with clients or colleagues from other cultural or language backgrounds? Would you like to feel more competent and confident in your dealings with them?
Venue: Law Centre, 124 Donegall Street, Belfast
Date/time: Monday, 25 October 2010: 10am - 5pm
Cost: £120 (Group reductions available)
This one-day intensive training course offers practical solutions to the everyday challenges of intercultural interaction. Highly experiential workshops focus on the skills and insights you need to communicate effectively in English with non-native-speakers, whether by phone, face-to-face, in writing or through an interpreter.
Cultural diversity can lead to different expectations, attitudes, body language and communication styles - sometimes causing confusion or Culture Clash. The course examines the root causes of pitfalls in crosscultural communication and suggests practical, effective responses.
Information re tailored in-house training also available on request.