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Tax and benefits advice

Advice NI will be delivering a new, unique Tax and Benefits Advice Service which offers advice and support to members of the public struggling with issues relating to tax and/or benefits. The service launched on Monday 26 September 2011 and will be available through a Freephone telephone helpline and a number of outreach venues throughout Northern Ireland.

The service will focus specifically on Her Majesty’s Revenue & Customs (HMRC) related products and services, such as:

  • Tax Credits
  • Child Benefit
  • Financial support for registered childcare
  • PAYE
  • Self Assessment
  • National Minimum Wage
  • National Insurance Contributions


The two new advisors, Sue Stevenson: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and Jennie Hammond: This e-mail address is being protected from spambots. You need JavaScript enabled to view it have a wealth of knowledge and experience in dealing with HMRC products and services and providing welfare rights advice.

Jennie will be based at the Advice NI headquarters and will be offering a Northern Ireland wide Freephone tax advice service. The Freephone telephone helpline is available on 0800 9882377 and will operate Monday to Friday, 9am–1pm, with a messaging service outside these hours.

Sue will be based at a number of outreach locations throughout Northern Ireland and will provide a face to face tax advice service including appointment based and drop-in sessions and home visits.

Both Sue and Jennie are available from the 26th to answer any queries you may have in relation to HMRC products and services and to receive client referrals from you for more complex HMRC related work. 

For further information contact Jennie or Sue or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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