Welfare Changes Helpline - 0808 802 0020
Worried about how welfare reform affects you? Problems with Personal Independence Payment, Mandatory Reconsideration, how to access supplementary payments, impact of benefit cap on your rental agreement etc?
The Welfare Reform Advice Services Consortium, made up of Law Centre (NI), Citizens Advice and Advice NI has been set up to provide help and support to anyone affected by changes to the welfare system.
The free, independent Welfare Changes Helpline is available on 0808 802 0020, 9am to 5pm, Monday to Friday.
Face-to-face support is also available across the 11 council areas in local Citizens Advice and Advice NI offices.
Specialist legal advice is available from Law Centre (NI) who can arrange access to specialist legal services as required.
These services are free for anyone who needs help or advice relating to any of the changes to the welfare system.
Photo: Welfare Changes Helpline advisers Ronald Vellem and Carolyn Rhodes, Law Centre (NI). Photo by Catherine Couvert